SAMS IHM Receives ISO 9001:2000 Certification

EH&C Staff - Varanasi

Becomes The Only ISO Certified Institute In North-Eastern India

SAMS Institute of Hotel Management, Varanasi, Uttar Pradesh, has been awarded with the ISO 9001:2000 certification. The decision to apply for the certification, according to the institute’s management, is one of the attempts to identify itself as an institute dedicated to offering quality hospitality education in the country. Starting operations in 1998, the institute was set up to inculcate a job-oriented hospitality education in totality.

Raj Kumar Singh, director of the institute, expressed, “Despite a theoretical capability par excellence and almost at par capability at practical front we were missing international acceptance for our students though most of the leading organisations of India and South East Asia have been recruiting our students. We felt that we were missing on some aspect which could further enhance our international recognition. Thus, the board of SAMS institute unanimously decided to go for an international hallmark - a certification of global repute, ISO 9001:2000.”

Singh added that after scrutinising the students and the institute’s approach to hospitality education for two academic years, the Punjab Technical University ultimately awarded us the laurel. “Now we are the second affiliated and authorised organisation in UP to offer

BSc and MSc in Hotel Management programmes,” he said. SAMS also has a tie-up with the Educational Institute of American Hotel & Lodging Association (EI-AH&LA) for their short-term courses. “This,” according to Singh, “played an important role in attaining the ISO 9001:2000 certification.”