Intellicon Launches Communications Solution

Intellicon Limited (Intellicon), one of the leading players in the Indian EPABX market, recently launched a new top of the line communications solution for the Indian hospitality industry. “The TransTel SK-200H Communication Systems have been specifically designed by TransTel Communications Inc USA, to meet specific needs of the Indian lodging industry, where success is dependent upon superior customer service and a high level of efficiency,” said Chetan Turakhia of Intellicon Ltd.

The SK-200H provides hospitality solutions for up to 40 outside lines and 240 guest and administrative telephones. The system offers sophisticated, comprehensive yet easy to use front desk and attendant functions. Capabilities such as check-in, check out, room dialling control options, message waiting, automatic wake up and room status are a few of the many features offered by the system.

The system also has features specifically designed to benefit the hotel’s administrative staff. Standard features include speed dial, conference, call split, directory dialling, dual colour LED’s modem support, call forwarding, advisory messages and more. Guest services include automatic wake up, message waiting lights, single digit dialling for services, voice mailbox options, modem access for laptop computers and the do not disturb facility.

As for the front desk staff is concerned, they may use the check-in and check out feature to automatically remove toll-dialling restrictions from individual rooms. Flexible programming allow the hotel management to tailor check-in/ check out capabilities to their own personal specification and local dialling conditions. For example when a room is checked out, hotel operators may automatically lock the room phone room any dialling except for within the hotel and emergency numbers.