India's Only Hospitality Business Weekly Issue dated - 06th January, 2003
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Home > Inside > Full Story

Inside Kitchen
Pest Attack – A User’s Manual

The hotel industry in India is a fast growing sectors with lots of competition. Good sanitation and professional services play an important role in this environment. Pest management, in and around the hotel, is a key component of good sanitation.

In hotels and restaurants, pest problems are basically encountered in guest rooms, lobbies, banquet halls, dining rooms and kitchens. Pest management in kitchens of hotels is one of the toughest jobs being handled by most Pest Management Professionals (PMPs).

Common pests, which are encountered in the kitchens, are cockroaches, houseflies, rodents, mosquitoes, spiders and lizards. Good management practices are aimed at excluding these pests. When proper management is ignored, these pests, which have been feeding and reproducing in food left over, can infest into new foodstuff stored in kitchens. Pest management is the collective responsibility of the hotel management and the PMP company. To have a better pest management, one should be aware of the basic biology and control methods of these pests.

Cockroach
Cockroaches are pests of poor hygiene and hence cleanliness and hygienic conditions prevent cockroach infestation. Mere use of insecticides without proper hygiene gives only temporary relief. Several insecticides belonging to different class of compounds (Organo phosphate, carbamate, synthetic pyrethroid, etc) are currently available in the market. Products containing propoxur (eg BLATTANEX Conc.) gives good flushing action. When the infestation level is high, one should use products having properties such as above. For maintenance, one can prefer to use products having long residual activity (eg SOLFAC WP or SOLFAC EW). In most of the hotel kitchens, the surfaces are covered with tiles and in such situations products having adsorption properties will give good results. Cockroach gel baits (eg GOLIATH) are the latest entry in to Indian market and they are ideally suited for cockroach control in sensitive situations like those of kitchens in restaurants. Boric acid powder baits are also commonly used by most of the PMPs for cockroach control.

Fly
A long-term fly control can be achieved by environmental sanitation which includes the elimination of fly breeding sources and practising good sanitation in and around working places ie. kitchens in this case. The use of insecticides due to their rapid action is an important component of fly control. The chemical control methods mainly used in kitchens of hotels are residual sprays, insecticide impregnated strips and cords. Depending upon the conditions, fly baits and space spraying could be thought of.

Rodent
Trapping of rodents (by mesh and glue traps) is most widely accepted and practiced method to manage rodents in the kitchen place of a hotel. Poison baiting has its limitations in managing rodent populations in sensitive areas such as kitchens. Use of anticoagulants such as RACUMIN can be effectively done around kitchen areas to bring down the population of rats.

Mosquito
Mosquitoes are basically a nuisance problem in kitchens. Most of the mosquitoes enter kitchen areas during evening time (between 6 - 8 pm). By closing the entry points such as doors and windows during this time will help to block the entry of mosquitoes. Installation of air curtains at entry points will also reduce the mosquito nuisance.
Use of products like SOLFAC WP 10 and SOLFAC EW 050 as indoor residual sprays will give additional protection.

Spider, lizard
Insects are the main food source for spiders and lizards. If we control the insects we can automatically reduce the spider and lizard infestation. Periodic cleaning of ceiling corners and around light bulbs will also help to reduce spiders and lizards. Mechanical removal of lizards by using glue traps is also being practised in some cases.

A professional approach
For managing the pests commonly occurring in kitchen areas, a professional approach is a must. Employment of a Pest Management Professional (PMP) is advisable. PMPs will survey the area, gauze the level of infestation and will select appropriate chemical and non-chemical methods to successfully manage the pests. One time pest control service is basically fire fighting exercise and will not serve greatly to reduce the pest problems. Experience in many hotels show that long term contracts (yearly or more) will help the PMPs to fully understand the situation and take short or medium to long term measures to successfully manage the pests. A PMP who is having contract with the hotel management for pest control should be able to make the kitchen staff understand the importance of pest management in kitchens to get full co-operation during the insecticidal spray activities. Kitchen staff if they sight any pests should immediately report (preferably in a format giving details such as name of the pest, number, time, place, sighted by whom, etc) which will help the PMP to take appropriate control steps. It is also very important to the hotel management to select a qualified and professional PMP to operate in the kitchen areas. Selecting a pest control service is as important as selecting other professional services.

Before You Go On The Offensive

The following points should be kept in mind while selecting a PMP and before starting pest management activity in the hotel premise.

  • Ask someone you know who has used pest control services. Inquire about the type of pest problem then encountered and how satisfied they were with the service.
  • Membership in the Pest Control Association (for example Indian Pest Control Association, Pest Control Association of India, Bayer’s Pestguard Professional Club, etc) is a good indicator that the company has access to modern technical information and has pledged to follow a code of ethics.
  • Reach a complete understanding with the company before work starts, find out what the pest is, how it will be treated, how long a period of time, and what results can be expected.
  • Be sure you know what is guaranteed.
  • Buy value, not price. What appears to be a real bargain may need a second look. Likewise, the higher price may be the best value.
  • Get two or three estimates. All treatment procedures, guarantees, warranties and terms of contract are not the same.
  • Choose a company, which will give you “call backs” without charging a service call. If there is a problem, you want a company which will keep coming back until it is solved and not insist on sticking to a monthly schedule unless you pay extra. Such service may cost more, but it is worth it for the peace-of-mind it offers you.
  • Make sure that the company you are dealing with has got appropriate license issued by the Government. You should also make sure that the products, which are being used, are registered by the Central Insecticides Board, Govt of India. Do not encourage the use of pesticides which are meant for agricultural pest management.
  • From your PMP contractor request Material Safety Data Sheets (MSDS) for the products which are intended to be used in the kitchen areas.
  • If required, contact manufacturers of the pesticides to have better knowledge and understanding of the products, which are to be used in the kitchens.
  • Chefs in the kitchen should be aware of the antidotes, first aid measures in case of any accidental poisoning while using the pesticides.
  • To conclude, the hotel management should also have a fair idea about Hazard Analysis and Critical Control Points (HACCP). It is of utmost important to deploy a professional pest manager (PMP). If proper sanitation is maintained, we can expect a pest-free kitchen
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